ShareFile Partner Portal
I designed a centralized partner portal for ShareFile, giving resellers and service providers a single interface to manage accounts, access marketing content, track sales, and submit support requests. The portal balances usability with brand integrity, supporting ShareFile’s mission of secure, scalable collaboration.
The Goal:
Develop a unified, role-based partner portal that simplified essential partner workflows — from account management to support — while aligning with ShareFile’s modern, security-focused brand.
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The Challenge:
ShareFile’s partner ecosystem relied on fragmented tools, forcing resellers and service providers to jump between disconnected systems. Core tasks like tracking sales, pulling marketing kits, and submitting support tickets were inefficient and inconsistent. The solution needed to serve diverse partner roles while maintaining enterprise-grade security and brand standards.
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The Result
We launched a fully branded, role-based portal that consolidated workflows into one intuitive platform: Dashboards for account management and sales tracking Centralized marketing hub with current assets and campaign kits Integrated support system for ticketing and activity tracking Responsive design with scalable navigation patterns UI aligned with ShareFile’s secure, modern brand identity Impact: 🔗 Unified previously fragmented partner tools into a seamless experience 🎯 Enhanced partner efficiency and engagement 📊 Improved visibility into sales and support activity ✨ Strengthened ShareFile’s positioning as a leader in secure digital collaboration
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